BD BAJ Privacy Policy — How We Collect, Use, and Protect Your Data

01 Introduction

BD BAJ takes the privacy of its players seriously. This privacy policy explains how bd baj collects, uses, stores, and protects the personal data of everyone who uses the platform — whether you are a registered player, a visitor to the website, or someone using the bd baj mobile application.

We understand that players in Bangladesh want to know exactly what happens to their information when they sign up and play on bd baj. This policy is written in plain language so that it is easy to understand — not buried in legal jargon that nobody reads. If you have questions about anything in this policy, the bd baj support team is available 24/7 to help.

This policy should be read alongside the bd baj Terms and Conditions, which govern your use of the platform more broadly. Together, these two documents set out the full framework for how bd baj operates and how your data and account are managed.

02 Data We Collect

BD BAJ collects personal data in two ways — information you provide directly when registering or using the platform, and data collected automatically as you interact with bd baj services.

Information you provide directly:

• Full name and date of birth (required for account registration and age verification).
• Contact details including mobile number and email address.
• bKash or Nagad wallet number used for deposits and withdrawals.
• Identity documents submitted during KYC verification (such as NID or passport).
• Any information you provide when contacting bd baj support.

Data collected automatically:

• Device information including device type, operating system, and browser version.
• IP address and approximate geographic location.
• Session data including login times, pages visited, and time spent on the platform.
• Betting and gaming activity including game history, bet amounts, and transaction records.
• Cookie and tracking data as described in Section 6 of this policy.

03 How We Use Your Data

BD BAJ uses the personal data we collect for specific, legitimate purposes. We do not use your data for anything beyond what is described in this policy without first obtaining your consent.

BD BAJ may also use your contact details to send you information about promotions, bonuses, and platform updates. You can opt out of marketing communications at any time by contacting the bd baj support team or updating your notification preferences in your account settings.

04 Legal Basis for Processing

BD BAJ processes your personal data on the following legal grounds:

• Contractual necessity: Processing your data is necessary to provide the bd baj service you have signed up for, including account management, payment processing, and game access.
• Legal obligation: BD BAJ is required by law to collect and retain certain data, including identity verification records and transaction histories, for compliance and anti-money laundering purposes.
• Legitimate interests: BD BAJ processes some data — such as fraud detection signals and platform analytics — based on our legitimate interest in operating a secure and fair gaming platform.
• Consent: Where we rely on your consent to process data — such as for marketing communications — you have the right to withdraw that consent at any time.

05 Data Sharing

BD BAJ does not sell your personal data. We share data only in the limited circumstances described below, and only with parties who are contractually obligated to handle it securely and in accordance with applicable data protection standards.

• Payment providers: bKash and Nagad receive the transaction data necessary to process your deposits and withdrawals. BD BAJ does not store your full payment credentials.
• Identity verification providers: When KYC verification is required, your identity documents may be shared with a third-party verification service. These providers are bound by strict data handling agreements.
• Game providers: Some game providers on the bd baj platform may receive anonymised session data for the purpose of game performance monitoring. No personally identifiable information is shared with game providers.
• Regulatory and law enforcement authorities: BD BAJ will disclose personal data to relevant authorities when required to do so by law, court order, or regulatory obligation.
• Fraud prevention services: BD BAJ may share data with fraud detection partners to protect the platform and its players from fraudulent activity.

06 Cookies and Tracking

The bd baj platform uses cookies and similar tracking technologies to improve your experience, maintain your session, and gather anonymised analytics data. Here is a breakdown of the types of cookies used on bd baj:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options. These improve your experience on bd baj but are not strictly necessary.
• Analytics cookies: Collect anonymised data about how players use the bd baj platform — which pages are visited most, how long sessions last, and where users encounter issues. This data helps us improve the platform.
• Security cookies: Used to detect and prevent fraudulent activity, including bot traffic and account takeover attempts.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies will affect the functionality of the bd baj platform and may prevent you from logging in or completing transactions.

07 Data Retention

BD BAJ retains your personal data for as long as your account is active and for a defined period after account closure, as required by our legal and regulatory obligations.

• Account data: Retained for the duration of your account and for a minimum of five years after account closure, in line with anti-money laundering record-keeping requirements.
• Transaction records: Retained for a minimum of five years from the date of each transaction.
• KYC documents: Retained for the period required by applicable law, typically five years from the date of verification.
• Support correspondence: Retained for three years from the date of the last interaction.
• Analytics data: Anonymised analytics data may be retained indefinitely as it cannot be linked back to individual players.

When data is no longer required, bd baj securely deletes or anonymises it in accordance with our internal data disposal procedures.

08 Data Security

BD BAJ implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption on all data transmitted between your device and the bd baj platform.
• Encrypted storage of sensitive personal data including identity documents and account credentials.
• Role-based access controls ensuring that only authorised bd baj personnel can access player data.
• Regular security audits and penetration testing of the bd baj platform infrastructure.
• Two-factor authentication options for player accounts to prevent unauthorised access.
• Automated monitoring systems that detect and alert on suspicious access patterns.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your bd baj account has been compromised, contact our support team immediately. We will investigate and take appropriate action, including temporarily suspending the account if necessary.

09 Your Privacy Rights

As a bd baj player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the bd baj support team via live chat or email.

10 Children's Privacy

The bd baj platform is strictly for adults aged 18 and over. BD BAJ does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data on bd baj, we will immediately close the account, delete the associated data, and report the matter to relevant authorities if required.

If you are a parent or guardian and believe that a minor in your care has registered on bd baj, please contact our support team immediately. We will investigate and take appropriate action without delay.

11 Updates to This Policy

BD BAJ may update this privacy policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players via their registered contact details or via an in-platform notification.

The updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically so you are always aware of how bd baj handles your personal data. Continued use of the bd baj platform after any update constitutes your acceptance of the revised policy.

12 Contact Us

If you have any questions about this privacy policy, want to exercise your data rights, or have a concern about how bd baj has handled your personal data, please get in touch with our support team. We are available 24/7 via live chat on the platform, or by email at the address listed in the footer of this page.

For data access requests, correction requests, or deletion requests, please contact support directly and include your registered account details so we can locate your data efficiently. BD BAJ aims to respond to all privacy-related requests within 30 days.